Terms and conditions

These Terms and Conditions ("Terms") govern your use of the SwiftStay website and services. By accessing or using our website or services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Use of Services
SwiftStay offers booking and reservation services for accommodations in Poland. By using our services, you agree to:
Provide accurate, current, and complete information during the booking process.
Maintain the confidentiality of your account credentials and notify us immediately if you suspect any unauthorized use of your account.

2. Booking and Payment
When making a reservation through SwiftStay, you agree to pay for the accommodation at the agreed-upon rate. Payments are processed securely, and by making a reservation, you authorize us to charge the total booking amount to your selected payment method.

3. Cancellations and Refunds
Cancellation policies vary by property. Please refer to the cancellation terms provided at the time of booking. In case of any disputes or refund requests, please contact us at support@swiftstay.pl. Refunds, if applicable, will be processed according to the terms set by the respective accommodation provider.

4. Intellectual Property
All content on the SwiftStay website, including text, graphics, logos, images, and software, is the property of SwiftStay or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent from SwiftStay.

5. Limitation of Liability
SwiftStay is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services. We are not liable for any loss, injury, or damage caused by events outside our reasonable control, including natural disasters, strikes, or government actions.

6. Privacy and Data Protection
By using SwiftStay services, you agree to the collection and use of your personal data as outlined in our Privacy Policy. We are committed to protecting your privacy and personal information.

7. Governing Law and Dispute Resolution
These Terms are governed by the laws of Poland. Any disputes arising from the use of our website or services will be resolved through mediation or arbitration, as determined by SwiftStay.

8. Modifications
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the date of the last revision will be indicated at the top of the page.